Privacy Policy

Introduction

Valis Corp ("we," "our," or "us") operates the Ralpha platform (ralpha.io). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Ralpha, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect your email address and authentication credentials through our third-party authentication provider (Supabase). If you sign in via Google OAuth, we receive your name and email address from Google.

Uploaded Content

We store images and videos you upload as reference material for scene generation. This content is used solely to provide our service and is not shared with third parties except as necessary for processing.

Generated Content

We store the 3D renders and scene data generated by our AI on your behalf. You retain ownership of all generated content.

Usage Data

We automatically collect certain information when you use our service, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

How We Use Your Information

• To provide and maintain our service
• To process your scene generation requests
• To manage your account and provide customer support
• To send you service-related communications
• To monitor and analyze usage patterns to improve our service
• To detect, prevent, and address technical issues
• To comply with legal obligations

AI Model Training

By using Ralpha, you grant us the right to use your uploaded content, prompts, and generated outputs to train, improve, and develop our AI models and services. This includes using such data to enhance scene generation quality, improve AI understanding of visual references, and develop new features.

We may use aggregated or de-identified data derived from your usage for research, analytics, and model improvement purposes. If you do not wish for your data to be used for training purposes, please contact us to discuss available options.

Data Storage and Security

Your data is stored on secure servers provided by our infrastructure partners, including Supabase, Cloudflare, and cloud service providers. We implement appropriate technical and organizational measures to protect your personal information.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Services

We use third-party services that may collect information used to identify you:

• Supabase - Authentication and database services
• Cloudflare - Content delivery and storage (R2)
• Stripe - Payment processing
• Google OAuth - Authentication (if you choose to sign in with Google)

Data Retention

We retain your personal information and generated content for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after any changes constitutes acceptance of the new policy.